Alongside the inventory management and end-to-end visibility that DHL will provide for the replenishment of forward stocking locations and deliveries to service technicians, it will also manage the reverse logistics of all parts to the Accuray central distribution center in Columbus, Ohio, USA. DHL’s sister divisions, DHL Express and DHL Global Forwarding, will provide support with air freight, ocean freight and time definite international shipping and customs clearance for Accuray outbound and inbound transportation.
Jaime Hooker, VP, service logistics, DHL Supply Chain Americas said, “As demand for Accuray technology and products continues to grow around the world, it is essential that they have a standardized logistics platform that gives them both the flexibility and reliability to respond swiftly to their international customers’ service needs. Our new partnership represents the perfect opportunity to demonstrate our Service Logistics team’s global capabilities and our commitment to keep our service promises anywhere, anytime in support of a truly vital business.”